Shipping policy
Shipping Policy
At LINKCO, we're committed to getting your phone gear to you quickly and reliably. Here's what to expect when you order from us.
Free Shipping on Every Order
We offer free shipping on every order, with no minimum purchase required. No surprise fees at checkout what you see is what you pay.
Processing Time
Orders are processed within 1-3 business days after you place them. You'll receive an email confirmation as soon as your order ships, including a tracking number so you can follow your package every step of the way.
Delivery Time
Once shipped, most orders arrive within 7-15 business days. Delivery times may vary slightly depending on your location and carrier conditions.
Where We Ship
We currently ship to addresses within the United States only.
Tracking Your Order
Every order ships with full tracking. You'll get an email with your tracking number as soon as your package leaves our warehouse. You can check the status of your order anytime by clicking the link in your shipping confirmation email.
Lost or Delayed Packages
If your package is delayed beyond 15 business days or appears lost in transit, please contact us at hello@linkco.store with your order number. We'll work with the carrier to locate your package or arrange a replacement.
Damaged Items
If your order arrives damaged, please email us at hello@linkco.store within 7 days of delivery with your order number and a photo of the damage. We'll send a replacement or issue a refund your choice.
Address Changes
If you need to update your shipping address, please contact us within 24 hours of placing your order. Once an order has shipped, we're unable to redirect it.
Questions?
Reach out anytime at hello@linkco.store or DM us on Instagram @shoplinkco. We respond within 24 hours, Monday through Friday.